FAQ

Frequently Asked Questions

How do I customize cards?

Please contact us or enter your requests in the "Order Special Instructions" field located in your cart. Please visit the Champion Cards Custom page under the Shop Cards menu to view customizable options & descriptions and select a product to view specific instructions. Thank you for your support!

May I customize the color theme of a card from any collection?

Absolutely! Cards from the Classic & Cardstock Collection, including both The Holiday & Positive Cards, may be customized with any single color at no additional cost.

Is there an additional fee to customize cards?

There may be an additional fee depending on the customization request(s) and/or the product.

May I make my order a gift?

Depending on your request, absolutely! Please contact us or enter your gift requests in the "Order Special Instructions" field located in your cart. We may contact you if some of your requests cannot be fulfilled.

Are package discounts offered?

Absolutely! We occasionally offer special discounts for packages and organizations or institutions.

Are cards premade or made upon order?

Most cards are made upon order.

Are envelopes included?

Absolutely! A classic white envelope is included for every card that is ordered. An image of the envelope is available with each product.

What are the layout of the cards?

Cards either have a vertical or horizontal layout. If you would like to customize a card layout from the Classic & Cardstock Collection, please enter your requests in the "Order Special Instructions" field located in your cart.

What size are the cards?

Cards are approximately 4.25" x 5.55" in inches and 10.8 cm x 14.1 cm in centimeters when closed or folded in half as shown in the images. Slight variations may occur.

Is tax included?

At this moment, none of our products have an additional tax fee.

Does shipping include tracking?

Unfortunately, no, with limited exceptions. At this time, we only offer tracking for bulk orders. We hope to accommodate this in the future.

What are your shipping fees?

Shipping is included with the cost for each card; however, an additional shipping fee may be required depending on the quantity, size, destination and/or need for tracking of the order that may be added to the total order cost. An additional fee of $3.00 is required for express shipping.

Do you offer pickup and delivery services?

Absolutely! Please contact us with your pickup or delivery address as these services are only offered depending on the location. If your location is approved, we will send you more instructions on how to place an order.

What currency are your prices in?

All our prices are in US Dollars (USD).

Where are you based?

We are based in the Washington, D.C. area.

Do you ship worldwide?

Unfortunately, we do not currently ship worldwide and only ship within the United States. We hope to accommodate this in the future.

When will I receive my order?

All orders are shipped within 1-3 days of purchase or completion of item. If you selected standard shipping, your order should arrive at your address within 7 days from your order date. If you selected express shipping, your order should arrive within 4 days from your order date.

What are your social media handles?

We are currently on Instagram @championcards_org. We hope to be on more platforms in the future!

Other questions? Send us a message through our 'Contact Us' page!

"The only person who can set the standards of your life is you, don't let anyone else define your standards." - Steven Aitchison